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Carbon8 Help Desk

<h3 dir="ltr" id="isPasted" style="line-height:1.9384615384615385;background-color:#ffffff;margin-top:0pt;margin-bottom:12pt;"><span style="font-size:15pt;font-family:Arial;color:#414141;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">My Carbon8 drizzles a little while dispensing?</span></h3><p><span id="isPasted" style="font-size:12pt;font-family:Arial;color:#414141;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">With the powerful carbonation process happening right into your glass, splashing can occur if you don&#x2019;t hold the glass right under the spout. &#xA0;</span></p>

With the powerful carbonation process happening right into your glass, splashing can occur if you don’t hold the glass right under the spout.

My Carbon8 drizzles a little while dispensing...

Frequently Asked Questions

What is the Carbon8tion Cycle

How do I order new CO2?

How many cylinders can be exchanged at a time?

How often should the cylinders be exchanged?

How to complete a refill with your exchange box.

What carrier are you using for exchange?

How long does it take for full cylinders to arrive after I have given the exchange box to USPS?

Can I cancel my Carbon8tion Cycle subscription?

Carbon8tion Cycle

Getting Started Guide

How does Carbon8 work?

Should I wash Carbon8 before use?

Will the water come chilled from Carbon8?

Why does the water need to be cold?

Can I keep room temp water in the tank?

I am having difficulties screwing in the CO2 bottle?

Using Carbon8

Where is Carbon8 made?

How many liters of water can you make with Carbon8?

Can I change the fizz level?

Is Carbon8 dual voltage?

Do I need a special water system to use the Carbon8 Sparkling Water Maker?

Can I add flavors into the tank?

How many colors does Carbon8 Water come in?

What is the price?

What is the size/footprint of Carbon8 Water?

How long is the cord?

Can I store the water tank away from the Carbon8, in the refrigerator?

Can I only use glasses to pour carbonated water into?

My machine makes noise while dispensing, is this normal?

Shipping

Returns & Exchanges

Payment

Gifting

Where do you ship?

How long does shipping take?

How do I track my order?

Return, refund & exchange policy:

Return, refund & exchange policy

How do I place a return or exchange?

Can I return a sale item?

Can I change/ cancel my order?

Which payment types do you accept?

Do you offer Buy Now Pay Later?

How long should a refund take to reach me?

Ordering

My Carbon8 drizzles a little while dispensing?

My Carbon8 drizzles a little while dispensing...Updated 3 years ago

My Carbon8 drizzles a little while dispensing?