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Returns & Exchanges

Return, refund & exchange policy

We offer risk-free returns for all orders. All returns must be requested within 30 days of receiving your order. You must provide your original order number in order to place a return. Refunds can only go back onto original form of payment. All produ

How do I place a return or exchange?

We’re sorry to hear you didn’t love your Carbon8. Please reach out to us at [email protected] with your order number and the products you’d like to exchange or return, and we’ll take it from there.

How do I place a return or exchange?

We’re sorry to hear you didn't love your Carbon8. Please reach out to us at [email protected] with your order number and the products you’d like to exchange or return, and we'll take it from there.

Can I return a sale item?

Yes, sales items can be returned.

Can I change/ cancel my order?

We're currently working through a high volume of orders and may not be able to change or cancel your order prior to shipment.